Privacy Policy and Terms of Service

Privacy Policy

Please include a website link to your online privacy policy. To be compliant with carrier policies, your privacy policy MUST include the following:

  • What personal information is collected
  • How personal information is used
  • Who personal information is shared with
  • Privacy policy must include clear language that SMS consent is not shared with third parties, for example: "SMS consent is not shared with third parties for marketing purposes."
  • Ensure that your privacy policy is easily accessible and prominently included on web forms, such as by adding a link near the consent language. As a best practice, also include a link to your privacy policy in the footer of every page on your website.


Terms & Conditions

Include a link to your online SMS Terms & Conditions or this information can be in your privacy policy. The Terms & Conditions must include information on the types of messages the user can expect to receive (example appointment reminders, order alerts, account notifications etc). The Terms & Conditions must also include:


SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from [Brand/DBA]. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.bnfconstruction.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.